Your privacy matters to us. This policy explains exactly what personal data MMY collects when you use our platform, how that data is used, who it may be shared with, and what rights you have over your own information. We have written this in plain language so you can actually understand it.
Six things MMY commits to when it comes to handling your personal data as a Pakistan platform user.
MMY uses industry-standard encryption on all data transmissions and secure server infrastructure to protect your personal information. Payment details and identity documents are handled with additional layers of security. We regularly review and improve our security practices to stay ahead of emerging risks.
MMY does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your information is used to run your account and improve your experience on the platform, full stop. If you ever receive unsolicited marketing from a third party claiming to be connected to MMY, please report it to us immediately.
Data minimisation is a real commitment at MMY, not just a line in a policy document. We collect what is genuinely necessary to operate your account, process your PKR transactions via JazzCash, Easypaisa or bank transfer, and verify your identity. We do not collect data we have no use for and we do not keep it longer than necessary.
You have the right to request a copy of all personal data MMY holds about you at any time. Your account dashboard gives you direct access to most of your information. For a full data export or to ask specific questions about what we hold, contact our support team and we will respond promptly.
If any personal information we hold is incorrect, you can update most details directly from your account settings. For information that cannot be self-updated, contact support and we will make the correction. Where you request deletion of your account, we will remove your data in line with our retention obligations, which are explained in this policy.
MMY processes your personal data only where there is a clear lawful basis for doing so – most commonly because it is necessary to perform your account contract, to comply with legal obligations such as identity verification requirements, or because you have given explicit consent for a specific use such as receiving promotional communications.
Summary: MMY collects your data to run your account, process PKR transactions and keep the platform secure. We do not sell your data. You have full rights to access, correct or delete your information. Questions? Contact [email protected] any time.
This Privacy Policy is issued by MMY ("we", "us", "our"), the operator of the online gaming platform available at mmy.onl. MMY is the data controller in respect of all personal data collected through the platform, meaning we are responsible for deciding how and why your personal data is processed.
This policy applies to all individuals who interact with the MMY platform, including registered account holders, individuals who have browsed the website without registering, and anyone who contacts our support team. It covers personal data collected through the website, any mobile-optimised interface, live chat, email correspondence and any other channel through which you interact with us.
If you are a Pakistan-based user accessing our platform, this policy reflects our commitment to handling your personal information with care and transparency. All personal data you provide to MMY when registering, depositing funds in PKR, participating in cricket betting, playing casino games or contacting support is covered by this policy.
MMY collects personal data in several ways: information you provide directly, information generated automatically through your use of the platform, and information received from third-party service providers. Below is a breakdown of each category.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration and verification |
| Contact Data | Email address, phone number | Registration and account updates |
| Financial Data | JazzCash / Easypaisa / Raast account references, bank account details, transaction history in PKR | Deposit and withdrawal requests |
| Verification Documents | Copy of CNIC, passport, utility bill | Identity verification process |
| Communications | Support chat logs, emails sent to MMY | When you contact us |
| Preferences | Responsible gaming limits, marketing opt-in status, favourite games | Account settings and platform use |
When you use the MMY platform, certain technical data is collected automatically. This includes your IP address, device type, operating system, browser type, session duration, pages visited, game rounds played, bets placed, and interactions with promotional content. This data is collected through cookies, server logs and similar technologies and is used primarily to ensure the platform functions correctly and to detect fraud or unusual account activity.
MMY may receive personal data about you from third-party identity verification providers, payment processors such as JazzCash and Easypaisa, fraud detection services, and marketing analytics partners where you have consented to data sharing with those parties. Information received from these sources is used to supplement the data already held in your account and to fulfil our legal and operational obligations.
MMY uses your personal data only for clear and specific purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary uses are as follows:
MMY processes your personal data only where a lawful basis exists. The primary lawful bases we rely on are:
You can withdraw your consent for marketing communications at any time by updating your account notification preferences or by contacting support. Withdrawing consent will not affect your ability to use any part of the MMY platform.
MMY does not sell, rent or trade your personal data. We share your data only in the following specific circumstances and only with parties who are required to handle it securely and in accordance with applicable data protection standards:
MMY may disclose your personal data to law enforcement agencies, regulatory authorities or other bodies where we are legally required to do so, where disclosure is necessary to prevent fraud or other illegal activity, or where disclosure is required to protect the safety of individuals. We will only make such disclosures where legally mandated and will inform you where permitted by law.
In the event of a merger, acquisition or sale of MMY's business assets, personal data held by MMY may be transferred to the relevant acquiring party as part of that transaction. You would be notified of any such transfer and any change to this privacy policy that results from it.
MMY uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you logged in during a session and gather analytics data.
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the MMY platform, but some personalisation features may not work as expected.
MMY retains your personal data only for as long as is necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As an MMY account holder, you have a number of rights in relation to your personal data. These rights can be exercised by contacting our support team. We aim to respond to all data rights requests within 30 days.
Request a copy of all personal data MMY holds about you, free of charge. We will provide this in a clear, readable format.
Ask us to correct any inaccurate or incomplete personal data we hold. Many details can be updated directly from your account settings.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations for financial and identity records.
Ask us to restrict processing of your data in certain circumstances, such as while a complaint about accuracy is being investigated.
Receive your personal data in a structured, machine-readable format and transfer it to another service provider where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are acted on immediately.
To exercise any of these rights, contact our support team. We may need to verify your identity before processing your request to protect your account security.
MMY is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. Age verification is conducted as part of our standard account verification process, and we reserve the right to request documentary proof of age at any point.
If you are a parent or guardian and believe that your child has created an account on MMY, please contact our support team immediately so we can investigate and take appropriate action without delay.
MMY implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. Key measures include:
While MMY takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You also play a role in keeping your account safe by using a strong unique password, not sharing your login credentials with anyone, and logging out of your account when using a shared device.
MMY may send you promotional emails, SMS notifications or in-platform messages about bonuses, new game releases, PSL cricket betting offers, bingo promotions and other platform news. We will only send you marketing communications where you have opted in during registration or subsequently updated your preferences to allow this.
Every marketing email sent by MMY includes a clear and easy unsubscribe option. You can also manage your marketing preferences at any time from your account settings. Opting out of marketing communications will not affect your access to the platform or any services you use.
Please note that certain account-related communications – such as transaction confirmations, verification requests, security alerts and important policy updates – are not marketing communications and will be sent regardless of your marketing opt-in status. These communications are necessary for the operation of your account and cannot be disabled.
MMY reviews and updates this Privacy Policy from time to time to reflect changes in our data practices, changes in the platform, or updates to applicable laws and regulations. The date of the most recent update is displayed at the top of this page.
When we make material changes to this policy – meaning changes that significantly affect how we use your data or your rights – we will notify you via email or through an in-platform notification before the changes take effect. Minor updates or clarifications may be applied immediately without individual notification.
We encourage you to check this page periodically so you are always aware of the current privacy practices that apply to your MMY account. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how MMY has handled your personal information, please get in touch with us. Our support team handles all privacy-related enquiries and takes them seriously.
You can reach us through the live chat feature available when logged in to your account, or by emailing us directly:
For responsible gaming enquiries or to request self-exclusion, please visit our Responsible Gaming page. For general platform questions, our FAQ page may have the answer you need. To review the full rules of the platform, see our Terms and Conditions.
We aim to acknowledge all privacy enquiries within 48 hours and resolve them fully within 30 days. For complex data access requests, we may request proof of identity before processing to protect your account security.
Create your free account today and enjoy cricket betting, casino games and bingo in PKR with full confidence your data is safe.